» Terms and conditions «

Agel Garten UG (haftungsbeschränkt) & Co. KG
Domicile: Im Amselfeld 15, 61231 Bad Nauheim - Steinfurth, Germany.
Manager: Agel Garten - Verwaltungs UG (haftungsbeschränkt)


Miscellaneous

  • These Terms & Conditions shall apply for all existent and future business relationships.
  • Solely the listed articles of contract in our Terms & Conditions are and will be valid constituents of the sales contract.
  • Beginning with the new price list to be published July 1, all previous offers, price lists and online-shop prices will lose their validity. Therefore, contracts and requests from the spring season can't be carried over into fall.
  • We will confirm every purchase order within 7 days of receipt. If the customer doesn't receive a purchase confirmation, the order has been declined. The order is considered confirmed and agreed on if the customer doesn't object within 8 days of receiving the purchase confirmation.


Products & Services

  • The variety descriptions in our online shop, as well as the images, have been made to the best of our knowledge, according to the technology available at the time; hence, variety descriptions and illustrations are no characteristics on the grounds of the warranty.
  • Information about the deliverable quantity of goods is non-binding.


Prices & Payment

  • All offers are subject to change and are non-binding. Online-shop prices as well as the price list are in Euro, valid from Bad Nauheim - Steinfurth and include the current sales tax. Shipping occurs by order and for account of the purchaser at customer's own risk.
  • Orders will be delivered according to the terms of payment quoted in the online-shop. The invoice (or voucher of payment) will be delivered with the merchandise. There is no minimum order value. Shipping and handling currently amounts to 7.00 EUR per plant shipment up to 20.00 EUR merchandise value; 6.00 EUR per plant shipment for merchandise value 20.00 to 49.99 EUR and 5.00 EUR for merchandise value from 50.00 to 149.99 EUR. Starting at 150.00 EUR merchandise value, shipping within Germany is free of charge. Additional charges will apply for shipment outside of Germany. We are released from any obligation to supply if weather-related damages and/or other force majeure cases shall occur.
  • If paid for in advance, the invoiced amount is to be transferred - including the purchase order number - to the following account: Sparkasse Oberhessen, BIN 518 500 79, Account number 27135358, BIC-Code: HELADEF1FRI, IBAN-Number: DE85 5185 0079 0027 1353 58


Warranty

  • We cannot warrant plant growth.
  • We can only guarantee varietal identity up to the invoiced amount of the plants. Varietal identity deliveries are a given, however, we are not immune to human error.
  • Unfortunately, subsequent delivery of sold-out plants is not possible. Please submit a new order for out of stock items for the next season.
  • Specified delivery times are non-binding.
  • In case the ordered species and varieties are out of stock, you will receive a replacement of equal value - unless you explicitly state that you do not wish to receive the aforementioned replacement (please check appropriate box on order form).
  • Any claims need to be made within 5 days of receiving the merchandise and are to be made immediately via e-mail to Agel Rosenschulen. Hidden defects are subject to the 6-month statutory limitation. Should the claims be legitimate, the vendor will supply replacement at no charge.
  • Starting with receipt of order, every order is subject to a 10-day right to withdrawal. You have to contact us immediately if you wish to cancel your order and return the merchandise to us within the 10-day cancellation statute. In case of a consumer contract, the customer enjoys the right to return according to §13 BGB. The right to return can be exercised by returning the merchandise within 2 weeks of receiving the shipment. To comply with the deadline, timely shipping shall suffice. Please note: Returns of ground plants are excluded according to § 13 BGB.
  • We can only accept returns for which postal charges have been paid for. Shipping fees for all returns are the responsibility of the buyer, unless the delivered merchandise does not equal the merchandise originally ordered.
  • Delivery will be carried out to reservation of proprietary rights according to §455 BGB in favour of Rosen Agel and all merchandise will remain in our property until receipt of full payment.
  • If you are looking for species that we are not offering at the moment, please let us know. We will try to fulfil your wishes to the best of our knowledge.
  • Place of fulfilment and jurisdiction is Friedberg/Hessen (Germany). (private persons excluded)
  • If certain Terms & Conditions items should become ineffective due to a change in law, all other items will continue to remain in effect.